ZAVENA BRANDS PRIVACY POLICY
Last Updated: August 15, 2026.
Zavena Brands
("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase through https://zavenasquare.com ("Website").
By using our website, you agree to the practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for legal, operational, or business reasons. Any changes will be posted on this page along with the updated effective date.
SMS Messaging and Consent
If you provide your mobile phone number and expressly opt in, Zavena Brands may send you transactional or promotional text messages. These messages may include order updates, customer-support communications, product announcements, and exclusive offers.
Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase. To stop receiving text messages, reply STOP. For assistance, reply HELP or contact us through our website.
We collect and retain mobile phone numbers, SMS message content, opt-in records, consent dates, and opt-out records as reasonably necessary to operate and document our messaging program.
Mobile information, text-messaging originator data, and consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes. We may disclose this information to service providers that help deliver our messages, or when required by law, court order, subpoena, or a valid request from law enforcement or another government authority.
Information We Collect
We may collect the following information:
Contact Information
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Name
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Mailing address
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Email address
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Telephone number
Order Information
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Billing and shipping addresses.
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Order details.
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Contact information related to purchases.
Account Information
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Username.
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Password.
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Security questions and answers.
Shopping Activity
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Products you view or purchase.
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Items in your shopping cart or wish list
Customer Service Information
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Information you provide when contacting us by email, phone, chat, or other methods.
Information We Do Not Intentionally Collect
We do not intentionally collect:
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Full bank account numbers.
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Full credit or debit card numbers.
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Sensitive personal information relating to your race, sex, age, or address.
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Information you request we do not collect, where permitted by law.
How We Collect Information
We collect information:
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When you make a purchase, create an account, or use our website.
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Automatically through cookies, analytics tools, and similar technologies.
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From service providers and business partners who assist with our operations.
Information collected automatically may include:
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Your IP address.
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Browser and device information.
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Website activity and usage patterns.
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Products viewed, purchased, or added to a cart.
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Abandoned checkout activity.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders.
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Provide order updates and customer support.
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Process returns and refunds.
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Improve our website and services.
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Send promotional and marketing communications.
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Prevent fraud and enhance Website security.
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Comply with legal obligations.
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Protect our customers, business, and partners.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website.
Cookies are small files stored on your device that help us recognize your browser and enhance your experience. Most web browsers accept cookies automatically, but you may choose to disable them. Disabling cookies may affect certain Website features.
Sharing Your Information
We may share your personal information with trusted service providers and business partners when necessary to:
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Process orders and payments.
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Deliver products and services.
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Provide marketing and advertising services.
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Comply with legal requirements.
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Prevent fraud and protect our business.
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Fulfill purposes for which you have granted consent.
We share only the information necessary to perform these functions.
Information We Do Not Share
We do not share:
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Full credit card, debit card, or bank account numbers
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Personal information unrelated to the services we provide.
Sales of Personal Information
We do not sell your personal information and do not permit our affiliates to sell your personal information.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.
Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
To help protect your account:
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Use only pages that display "https://" in the web address.
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Never share your username or password.
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Avoid sending sensitive information through unsecured email or text messages.
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Verify links before clicking them.
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Contact us immediately if you suspect unauthorized account activity.
Payment transactions are processed using industry-standard security measures, including PCI DSS-compliant systems where applicable.
We retain personal information only as long as necessary to fulfill business, legal, and regulatory requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Access
Request information about the personal information we collect, store, and use.
Correct
Request corrections to inaccurate personal information.
Delete
Request deletion of personal information, subject to legal exceptions.
Opt Out
Request that we stop using your information for targeted advertising or promotional communications.
Withdraw Consent
Withdraw consent for marketing emails or other promotional communications at any time.
Appeal
Appeal our decision regarding a privacy-related request where permitted by law.
To exercise any of these rights, please contact us through the Website contact form.
Complaints
If you have concerns regarding our privacy practices or customer experience, please submit a complaint via our website contact form. We will respond within a reasonable period.
Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us through our website:
Website: https://zavenasquare.com
Zavena Square Apparel Co.
246 West 150th Street
New York, NY 10039-2528
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